Filip Sedic the co-founder of Lelo had this to say on Lelo as a brand - 'Lelo means different things to different people, but the essence of the brand is what we refer to in-house as ‘intimate luxury'. It's that sense of luxury that is not necessary for the whole world to see, it's not something you have to always talk about to appreciate its value. So what we strive for with all Lelo products is an inherent quality, both in the overall designs and the experiences people draw from them.
Everything was packed really well the first time, the 2nd time some of the boxes arrived damaged but the products themeseleves were safe. Shipped quickly, discreetly & arrived shockingly fast even coming overseas. Prices are better than the shops near me.
Keith
16th May 2023
Verified Purchaser
Quick shipping on my items, however I could not track my order. Even after the items were delivered, the update only said “ Invalid parameter(s), No data found for this Tracking Reference.” Would be nice if the tracking issue could be addressed. Still shows my items are enroute even though they are already delivered.
Dawn
12th May 2023
Verified Purchaser
Great quality product and confidentiality. I got my money's worth.
Mike
12th May 2023
Verified Purchaser
Easy and private online shopping.
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